Find clear answers about discovering software, comparing products, trust signals, vendor profiles, service providers and getting help on TrustRiva.
Understand what reviews, verification, Riva Score and Riva Picks actually mean.
Reviews are intended to represent genuine user experiences. Where review submission is available, TrustRiva may apply account, moderation, anti-abuse or evidence checks before a review is published or treated as a stronger trust signal.
No. Reviews and verification are separate signals. A listing can have user reviews without being verified, and a verified listing does not mean every review is positive or that TrustRiva guarantees the product.
Riva Score is TrustRiva's evidence-based scoring layer. A score should appear only when the platform has enough of the inputs required by its scoring policy. TrustRiva does not seed artificial scores merely to make a listing look established.
Riva Picks are evidence-gated editorial rankings or shortlists. Editorial copy can explain why an option may be relevant, but it does not silently change review ratings, verification status or the underlying ranking evidence.
Use the Help Center for guided workflows, or contact TrustRiva when the answer depends on your specific account, listing or technical issue.